Cookies Policy | Springbok Casino

What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a browsing session or on a later visit. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information held about you where this is necessary for a permitted business, security, legal or service-related purpose.

Springbok Casino may also use technologies that perform a similar function, including pixels, tags, software development kits, local storage and device-related identifiers. For convenience, this policy refers to all of these technologies as cookies unless a distinction is needed. Some cookies are set by Springbok Casino, while others may be set by service providers that support website functionality, analytics, advertising, fraud prevention or security.

Why cookies are used

To help the website load correctly and provide core functions.
To remember settings, preferences and information you choose to provide during a visit.
To maintain account sessions and help protect accounts and transactions from unauthorised activity.
To understand how visitors use the website so that pages, navigation and services can be improved.
To identify technical errors, monitor performance and support website stability.
To help detect unusual activity, abuse, automated activity, fraud and other security risks.
To support communications, promotions or advertising where this is permitted and relevant to your preferences.
To meet legal, regulatory, responsible gambling, security and record-keeping requirements.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for basic website operation. They may support page navigation, account access, security controls, session management and other functions you request. Without them, parts of the website may not work properly. Because they are necessary for the operation, security or delivery of an online service, they may not always be disabled through a cookie preference tool. You may still be able to block them through your browser, but doing so could prevent the website or particular features from functioning.

Preference and functionality cookies

These cookies help remember choices such as language, region, display preferences or other settings. They can make your experience more consistent and reduce the need to repeat information. If you remove or block them, you may need to enter preferences again and some convenience features may not be available.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. For example, they may provide information about the pages viewed, the time spent on a page, the links used, browser type, device type or general usage patterns. The information is used in an aggregated or otherwise appropriate form to assess performance, identify problems and improve content and functionality. Analytics information may be collected by Springbok Casino or by service providers acting on its behalf.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help verify devices, detect suspicious behaviour, prevent misuse and protect the website, accounts and payment-related processes. These technologies may assess information such as session activity, device characteristics and interaction patterns. They are not intended to replace other identity, account or security checks that may apply.

Marketing and advertising cookies

Where permitted, cookies may be used to understand visits from marketing channels, measure the effectiveness of communications and present information that may be more relevant to your interests. Third-party providers may place or access cookies for these purposes under their own policies and subject to applicable settings or consent requirements. Marketing cookies are not required for basic access to the website, and you may have options to refuse or withdraw consent for them.

Your cookie choices

When available, the website may provide a cookie banner, preference centre or similar tool that allows you to accept, refuse or manage categories of non-essential cookies. Your choices may be stored in a cookie or comparable technology so that they can be remembered. If you clear your browser data, use another browser or access the website from another device, you may need to set your preferences again.

You can also manage cookies through the settings of your web browser or device. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is placed. The method differs between browsers and devices, so consult the relevant provider's instructions. Blocking or deleting cookies may affect website performance, account access, remembered preferences and other features.

Review the cookie options displayed when you first visit the website.
Use the available preference controls to allow or refuse optional cookie categories.
Adjust your browser or device settings if you want broader control over cookies.
Delete stored cookies if you want to remove previous preferences or identifiers.
Review settings again when using a different browser, device or private browsing mode.

Some third-party services may provide their own tools for managing cookies or similar technologies. Springbok Casino does not control the settings, policies or functionality of third-party websites and services. You should review the information provided by those third parties before using their controls. Refusing marketing cookies may not stop all advertising, but it may make advertising less tailored or affect how campaign activity is measured.

Third parties, privacy and policy updates

Springbok Casino may use service providers to host, operate, analyse, secure or support the website and its services. These providers may process cookie-related information on behalf of Springbok Casino or may use their own technologies in accordance with their applicable terms and privacy information. The use of cookies does not change the importance of protecting account credentials or keeping personal information secure. You should not share passwords, payment details or other confidential account information through an untrusted website or communication.

Cookie information may be combined with information collected through other parts of the website where this is reasonably necessary for website operation, security, compliance, customer support, analytics or another lawful purpose. Any handling of personal information is subject to the applicable Privacy Policy and relevant Australian privacy requirements. Cookie data may also be retained for a period appropriate to the purpose for which it was collected, security needs, legal obligations and legitimate business requirements.

Cookies can be session cookies or persistent cookies. Session cookies generally expire when you close your browser, while persistent cookies remain for a period set by the website or service provider, unless you remove them earlier. The exact cookies, providers, purposes and retention periods may change as the website, technology and services develop. Not every cookie will be used on every visit, and the availability of particular preference controls may depend on the page, device, browser and applicable requirements.

Changes to this Cookies Policy

Springbok Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or business practices. The updated version will be made available on this page and will show the applicable revision date where appropriate. You should review this page periodically so you understand how cookies and similar technologies are being used. Continued use of the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.

Questions and concerns

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the official contact or support channel made available on the Springbok Casino website. When contacting support, avoid sending passwords, full payment details or other sensitive information unless it is specifically requested through a secure process.