Contact Springbok Casino

If you need assistance with Springbok Casino, email support@springbok-casino.click and our support team will review your request. Please provide enough information for us to understand the issue and assist you efficiently.

Springbok Casino holds a gaming licence issued by the Curaçao Gaming Authority, licence reference OGL/2024/1308/0523, under operator Quadgreen N.V.

How to get in touch

For support, contact Springbok Casino by email at support@springbok-casino.click. Email is the appropriate way to ask questions about your account or request help with a gambling service. Please send your message from the email address linked to your account where possible, and avoid sharing your password or other sensitive security information.

To help us respond more quickly, include your account email address or username, a short description of the issue, and screenshots if relevant. Screenshots can help explain error messages, payment displays or technical problems, but remove unrelated personal or financial information before sending them.

Account access, profile or verification questions
Deposit and withdrawal enquiries
Questions about bonus terms or general promotional information
Website, account or other technical problems
Requests for responsible gambling support or account restrictions

What to expect

After you contact support@springbok-casino.click, please allow time for your request to be reviewed. The team will usually reply within 24 hours, although response times may vary depending on the subject and the information required. Some enquiries may need additional checks before a complete response can be provided.

If your request concerns responsible gambling, please state this clearly in your message so it can be identified and handled appropriately. For account security, never include your password, full payment card details or one-time security codes in an email.